Terms and Conditions

Introduction

Welcome to INSX (“the Brand”) managed and owned by INS Sales and Solutions FZE-LLC (“Legal Entity”). We are a premier provider of home, garden, kitchen, and office supplies and accessories, along with packaging and labeling items, based in Sharjah, United Arab Emirates. These terms and conditions govern your use of our services and the purchase of our products.

Acceptance of Terms

Your access to and use of INSX.me website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

Products and Services

Our products include but are not limited to home, garden, kitchen, and office supplies, as well as packaging and labeling accessories. We ensure the highest quality and compliance with the relevant industry standards

User Registration

Customers can checkout as guests without creating an account. For those interested in tracking transaction history, creating a user account is recommended but not mandatory. When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our service.

Payment Methods

We accept payments through secure gateways like Stripe and/or Mamo Business Pay. Cash on delivery options are also available for our customers.

Shipping and Delivery

We ship mainly to the UAE and the GCC countries. Shipping costs are predetermined based on item weight and class. Some items may qualify for free shipping, while others may have a fixed plus variable rate.

Returns and Refunds

Please refer to our Returns and Refund Policy available at https://insx.me/refund-and-returns-policy/ for detailed information on our process for returns and refunds.

Privacy Policy

Our Privacy Policy is available at https://insx.me/privacy-policy/. It describes how we collect, use, and protect your personal information.

Intellectual Property

All content, images, trademarks, and other intellectual property on our website are either owned by us or used with permission and are protected by law. Unauthorized use is strictly prohibited. Our trademarks may not be used in connection with any product or service without the prior written consent of INS.

Limitation of Liability

Our products should only be used for their intended purpose and in accordance with the instructions provided. Any defects are covered under a standard 30-day manufacturer warranty. Please refer to our Returns and Refund Policy for more details.

Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Dispute Resolution

Disputes will be resolved through an appointed arbitrator or the UAE Consumer Court, as applicable. We strive for amicable resolutions to maintain customer satisfaction.

Use of the Website

The website should not be used for any illegal, immoral, or unethical activities. We reserve the right to terminate access to users found violating this provision.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by INS Sales and Solutions FZE-LLC. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

Modification of Terms

We may modify these terms and conditions at any time. Changes will be posted on our website and become effective immediately upon posting. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

Governing Law

These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of the UAE.

Contact Us

For any queries or concerns regarding these terms and conditions, please contact us at support@insx.me. Our registered address is Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.